Post Oak Performs a Paper-ectomy Bank Technology News | December 12, 2009 While responsibility for insuring healthcare payments has been mired in political debate that’s touched all points on the national intellect curve, the virtue of automating those payments should be of little doubt. “Everybody is looking for ways to cut costs,” says Kelly McClelland, vp of treasury services for Post Oak Bank, which is in the midst of a healthcare payments automation project that includes adding FIS Healthcare Remittance Manager to its lockbox processing business. “Let’s start by eliminating paper and be more efficient with processing.” Read more

The Changing Role of Banks in Healthcare TAWPI | December 9, 2009 Healthcare is standing on the precipice of major transformation. Some changes are happening in the public eye as President Obama’s stimulus package provides support for electronic health records and discussions continue about healthcare access for everyone. Other changes are taking place out of the spotlight in areas relatively unknown by the public but that have the keen attention of the immediate players. One such area is revenue cycle management. Read more

Small company winner: Systemware, Inc. The Dallas Morning News | November 9, 2009 Small companies can be more flexible, and they'd better be. Otherwise, their most gifted talent can get plucked away by larger companies. Yet they also have to make every buck count when it comes to benefits and perks. Systemware Inc. beat out its peers – those with 99 or fewer employees. The privately held software company in Addison has created a winning combination for its 92 employees (62 here) that engenders loyalty and pride while having fun. Read more

Autopilot for Loan Document Management Lending & Credit Digest | July 29, 2009 Managing a commercial loan portfolio is a challenge in the best of times. The economic downturn makes the situation even more challenging as collateral values change and credit becomes tighter. With complex relationships, structures and risks, these portfolios require time and attention. To complicate matters further, loan operations teams are under pressure to reduce operating costs, streamline work processes and improve the flow of information. Read more

High Value Tool Kit Streamlines Cost, Increases Efficiency Med-e-Banker.tv | February 16, 2009 A Medical Banking Tool Kit for Employers, unveiled at the Seventh National Medical Banking Institute, (March 11-13, 2009, Nashville, TN), is the product of a broad cross-industry group of over 100 top level executives among healthcare providers, associations, health plans, banking, government and employers predominantly in the automotive industry; over a period of three years. Read more

Better Banking Through Technology: Saying Farewell to Paper E-Commerce Times - USA | May 3, 2008 Bank of the West, a San Francisco-based $61.8 billion institution, selected Systemware in 2007 to provide electronic statements. Using Systemware's Centraspect FS for Electronic Statements solution, the bank can re-create the look of a paper statement, giving customers immediate access to current and historical statements. The technology can also be used at the teller line or by other front-line personnel, allowing staff to access specific customer statements. Read more

Special Report: Doc Services More Demand for E-Sigs and E-Docs National Mortgage News and Sourc | February 26, 2007 While the mortgage industry has been slow to adopt electronic signatures and docs, Systemware is experiencing increased demand for these technologies in today's lending environment. "We've been focused on financial services since the company started over 20 years ago," pointed out Todd Hunter, director of alliances and business development at Systemware. "Bank of America uses us for serving up their statements online. We do the same thing for WaMu and American Express. Read more

Systemware and FormFast Partner to Optimize Hospital Electronic Document Management Insurance NewsNet | February 27, 2007 Systemware, Inc. today announced an agreement has been reached with FormFast(R), Inc. of St. Louis, Missouri, that will help Systemware's healthcare clients optimize their use of Centraspect HC Patient Financial Record(TM) application. Under terms of the contract, effective immediately, Systemware has made FormFast its recommended provider of forms automation software and services. Read more

What You Need, When You Need It ebizQ | January 17, 2007 Many businesses across a wide range of industries are choosing to deploy process-enabled document and content management technologies to improve operational efficiencies, reduce costs, and address industry-specific regulatory compliance requirements. The chosen content management technologies range from simple imaging solutions, to more complex content management software, to industry specific applications. These content rich vertical applications allow for a high degree of specialization while integrating people and processes through technology. Read more

Why Full-Text Search (Google-like Search) Alone Isn't Enough in the "Real World" of Business AIIM E-Doc | November 2006 In today's compliance and regulatory-driven business environment, the ability to find and retrieve information or documents has become an integral part of doing business. So quite naturally, this Google-like search technology has made its way from searching the Web to searching disparate business applications and corporate networks with the same promise of instant gratification. Read more

Healthier Content Delivery KM World | November 13, 2006 Employees at Shands Healthcare will have better access to medical and financial information following the installation of a new enterprise content manangement system. The not-for-profit health system, affiliated with the University of Florida, wanted to improve the delivery of content to its doctors, nurses, administrators, clinical managers and department heads. Read more

Shands HealthCare Selects Systemware As Vendor of Choice for Enterprise Content Management RedOrbit.com | November 7, 2006 Systemware, Inc., the leading enterprise content management company, today announced that Shands HealthCare, a private, not-for-profit healthcare system affiliated with the University of Florida, has selected Systemware Content Suite to improve the delivery of critical healthcare and financial information to doctors, nurses, hospital administrators, clinical managers, and department directors. Read more

Get a Grip: Strategies and Insights for Managing Electronic Records EContent | October 2006 There was a time when, if you wanted to archive your paper records, you simply boxed up your paper files and delivered them to an archivist who labeled the box, made a note of the location, and placed it in a storage facility. Fast forward to 2006 and times have changed dramatically. Today, companies must deal with electronic records including emails, instant messaging histories, online documents, and so much more. The electronic nature of these records means they can be produced all that much faster, and the record-keeping challenge grows exponentially as a result. Read more

Systemware Introduces New Revenue Cycle Management Solution for Hospitals EContent Magazine | October 24, 2006 Systemware, Inc., an enterprise content management company, has announced the launch of Centraspect HC for Revenue Cycle Management, a new solution designed to help hospitals streamline their patient billing and collections processes. Centraspect HC for Revenue Cycle Management captures billing, claim, and payment information and delivers it in a single, unified view to support hospitals' efforts in expediting the billing cycle. Read more

Software Company Launches Patient Billing Solution TechWeb | October 23, 2006 Systemware has announced the launch of a content management solution to streamline hospital patient billing and collections. Centraspect HC for Revenue Cycle Management captures billing, claim and payment information and delivers it in a unified view to speed up the billing cycle. the solution provides a virtual view of a patient's complete financial history, helping accounting staff accelerate collections, improve billing efficiency and reduce billing costs. Read more

Hospitals Can Streamline Billing and Collections Processes with Help from Systemware TMCnet | October 23, 2006 Is it true that an organization is only as successful as the amount of revenue they are able to recover from a client? Systemware is hoping so and plans to strengthen its market share on the concept with the launch of Centraspect HC for Revenue Cycle Management. This new solution is designed to help hospitals streamline their patient billing and collections processes. By capturing billing, claim and payment information, Centraspect HC for Revenue Cycle Management is able to deliver it in a single, unified view to support hospitals' efforts in expediting the billing cycle. Read more

When paperwork doesn't work Managed Healthcare Executive | October 1, 2006 There is a growing records management crisis in the world of healthcare. Hospitals are awash with paperwork, as legal, payer and regulatory requirements steadily generate an increasing number of documents per patient visit. Unfortunately, most healthcare information technology (HIT) systems are wholly inadequate to meet these growing documentation requirements. Read more

On the Mark: SOAs will free IT from doing... Computerworld | September 18, 2006 SOAs will free IT from doing app-dev work. So says Dan Basso, CEO of Systemware, Inc. in Addison, Texas. Systemware sells content integration software called Centraspect that creates a central repository of the metadata from corporate applications. Read more

A Banking Portal Line 56 | August 11, 2006 The First Bank of Farmersville is a small bank facing many of the same challenges as big companies. Take employee productivity, for example. Historically, says bank EVP Cindy Dickens, bank tellers and other personnel have had "to leave their stations and go to the back to pull documents verifying the customer's signature and ID. Read more

Missouri Gas Energy Selects Systemware to Provide Electronic Bill Presentment Services to Customers Energy Central | July 18, 2006 Systemware, Inc., the leading specialized enterprise content management company, today announced that it has signed an agreement with Missouri Gas Energy (MGE) to provide electronic bill presentment services to MGE's 500,000+ customer base. By implementing Systemware's electronic statement presentment (e-statement) solution, MGE will be able to enhance customer service by providing its customers the ability to securely and conveniently access and view their utility bills at the company's online customer portal website. Read more

Systemware debuts hospital technology Healthcare IT News | June 2006 Content management company Systemware, Inc., released Centraspect HC, an electronic document and records management solution tailored for hospitals. Company officials say Centraspect HC is the only solution in the healthcare arena that offers scalable, multi-platform capabilities for the capture, indexing, presentation, output and archiving of all types of documents, content and application data throughout a hospital. Read more

Financial compliance programs offer help beyond scope of SOX Business Insurance | May 22, 2006 For all of the corporate hand-wringing over the Sarbanes-Oxley Act's financial reporting requirements, some companies are finding that software designed to help them comply with the act can also help them run more efficiently by addressing more than Sarbanes-Oxley compliance issues. The compliance software also can help organizations keep on top of their internal operational and compliance controls, and monitor all of them on a single platform so that data from across the organization is defined and measured uniformly, vendors, risk managers and a conultant say. Read more

Honey, I Shrunk the Doc Management System Bank Technology News | April 2006 Regulatory niches are becoming an ECM specialty, as when Systemware went down market with a big-bank tool to aid a community bank's growing compliance needs. First Bank deployed document management - or more precisely, the first phase of the system - in order to create electronic versions of customer signature cards giving remote access to tellers and auditors in branches. The data is tied to corresponding CIFs, which will eventually be computerized and imaged to replace the bank's overflowing mountain of paper. Read more

Big-Time Solution for a Small-Town Bank KM World | March 13, 2006 Many community banks face mounting volumes of paperwork and limited storage space that can sap financial resources and employees' time. But new content management software has enabled the First Bank of Farmersville to create electronic filing systems like those used by the country's largest banks. The solution, Systemware's Centraspect FS, is tailored to banking and financial services companies and will enable First Bank to improve internal efficiency, meet regulations and reduce the costs incurred with paper-based systems. Read more

Systemware and Cincom Systems Announce Alliance EContent | February 7, 2006 Systemware, Inc., a specialized enterprise content management (ECM) company, and Cincom Systems, Inc., a global provider of document automation solutions, have formed an alliance to provide comprehensive document automation solutions for clients seeking to streamline and simplify the management of entire document lifecycle processes from document composition to document management. Systemware's enterprise content management technology and Cincom's document composition software can benefit organizations in the insurance, financial services, government, and healthcare industry sectors. Read more

Alliance Offers Document Lifecycle Management TechWeb News | February 2, 2006 Systemware, Inc., and Cincom Systems, Inc., have formed an alliance to provide document automation solutions to help streamline and simplify the process of creating and handling information. Systemware, an enterprise content management company, and Cincom, a document automation solutions provider, announced the agreement Wednesday. The move is aimed at improving document handling, from creation to storage for the insurance, financial services, government and healthcare industry sectors, while giving the partners a competitive advantage. Read more

Systemware and Cincom Create ECM Alliance ebizQ | February 1, 2006 Systemware, Inc., a specializd enterprise content management (ECM) company, and Cincom Systems, Inc., a global provider of document automation solutions, have formed an alliance to provide comprehensive document automation solutions for clients seeking to streamline and simplify the management of entire document lifecycle processes from document composition to document management. Systemware's industry-leading enterprise content management technology and Cincom's award-winning document composition software will benefit organizations in the insurance, financial services, government, and healthcare industry sectors. Read more

In the Spotlight - Dan Basso Output Links | July 2004 Question: Tell us how you got started in this industry? Answer: After being laid off as an aerospace engineer, I switched careers and went into Information Technology. I had to beg for a job at the Federal Reserve Bank. Then, my career took a giant step forward at Frito-Lay, where I developed my passion for computer systems development and worked my way up to be the company's CIO. While at Frito-Lay, I was able to formulate the ideas that ultimately became Systemware's initial products, as well as develop my leadership style. Read more

Interview: Systemware CEO Dan Basso Document Boss | July 2004 The downturn in the US economy hit many companies in the eDM, ECM and BPM sectors very hard. Even today we see lower earnings forecast as companies struggle to overcome economic issues. One clear exception is Systemware. The Dallas-based company has grown steadily during this time and has maintained a growth rate of almost 30% annually. Document Boss recently sat down with Dan Basso, Systemware CEO, and Frankie Basso, their Vice President of Marketing, to learn more about them and the reasons for their success. Read more

Systemware Expands into European Market with Strategic Distribution Partner AIIM | April 18, 2005 Systemware, Inc., a leading content management solution provider, today announced that it has signed a strategic agreement with White Plains Group Ltd., who have become the European distributor of their centrAspect™ Content Suite. The partnership launches Systemware technology outside the U.S. market and is another step in the company’s growth strategy. The strategic relationship makes White Plains the focal point for sales and support in Europe to direct customers and partners. White Plains has a rich history in delivering innovative content and process driven software solutions to enterprise clients and partners throughout the United Kingdom and across Europe. Read more

Content Repositories - One or Many? AIIM e-Doc Magazine | March/April 2004 No matter the setting or organization type, every content manager today is faced with a number of decisions to make regarding data and content repositories. Among the more central is one of content repository architecture—should content reside in a single, centralized repository, or is the organization better served by multiple repositories? If a single repository is chosen, where should that repository reside, and how should it be administered? Who has access to the content, and who has rights to update, correct, or administer its contents? Who has control over the content? Multiple repositories bring up the same questions and then some. With more than one repository, for instance, what content goes where, and why? How do you create a “road-map” for content so that end users or search engines can find the right repository? How does the IT staff guard against redundant or inaccurate content? How are multiple repositories synchronized or connected, in order to allow the fastest, most accurate access to content in disparate repositories? Is the content itself—not to mention metadata attached to it—stored in a standard format? Are there standard formats for access and use of content in different repositories? Read more

Systemware, Fuego Combine BPM and Content Management ebiz | March 23, 2004 Systemware, an enterprise content management software provider, says it’s making “a significant enhancement” to its solution suite to include “advanced process management.” Systemware’s Process Enabler product, part of the Xact Suite, “offers customers a process-enabled content solution that allows companies to link together their business processes with the enterprise content essential to performing those processes,” the vendor asserts. Although some companies may have implemented process management and enterprise content management solutions, until now, many have found a disconnect between the two, creating inefficient gaps throughout the entire enterprise, Systemware points out. “The Process Enabler eliminates this disconnect by streamlining operational business processes (mortgage applications, insurance claims, etc.) as well as manage the content relevant to those processes (documents, reports, images, video, etc),” the company explains. Read more

How's Your Data Storage Doing? Integrated Solutions Magazine | August 2003 Banks Use It, So Should You Unlike the days when customers received monthly bank statements in the mail, many banks are now offering electronic statements. "This isn't just a convenience for customers," says Frankie Basso, VP of marketing for content management vendor Systemware, Inc. (Dallas). "It's also a benefit for banks because they are able to save on the costs of manually processing statements, including mailing them to customers." With content management solutions, they can push a button to create a low-resolution PDF (portable document format) for online viewing, a high-resolution PDF for printing, or they can send customers hyperlinks pointing to data in an HTML format. The key to content management's success, according to Basso, is that data is able to be automatically reformatted, and therefore repurposed. "Content management solutions feature central repositories that house digital assets such as e-mails, images, audio files, and videos. The repositories use XML [extensible markup language] tags to index the content and provide better access to data. Because of this, you no longer need multiple copies and formats of information - all information is stored in one location and reformatting happens at the time the data is accessed." Read more

7-Eleven Thanks Heaven for Report Management Transform Magazine | July 15, 2003 Convenience store giant 7-Eleven plans to install Xact software from Systemware (www.systemware.com), Dallas, to manage its vast information delivery infrastructure serving 5,800 U.S. and Canadian stores. The installation is expected to result in at least a 20-percent reduction in 7-Eleven's annual printing expenses, eliminating the reams of green-bar inventory reports and other routine paperwork that has been a constant for store managers and employees for decades. Xact will provide browser-based access to reports created by legacy applications and ERP systems as well as scanned images. The system also offers automated e-mail distribution. Employees will be able to quickly and easily retrieve specific information, documents, images and other vital data through a global indexing function accessed via the company's information portal, 7-Connect. Read more

Systemware, Inc. is Ranked #1 Company (Small Businesses) in Dallas-Fort Worth Metroplex Dallas Business Journal | April 17, 2003 At Systemware Inc., there is little difference between the secretary, CEO and sales person, which is one reason that employees who work there tend to stay. "We all have our mission to do. I don't see any difference in what I do or what those in administration do. They are both equally as important," said Dan Basso, CEO of Systemware Inc. Read more

Online Presentment Case Study: SunTrust Puts 40,000 Monthly Statements on Web Bank Systems & Technology | October 2001 SunTrust Banks aims to slash its monthly printing and mailing costs of $100,000 with new technology offering its customers access to complex trust and custody account information via the Internet. The $103.7 billion bank produces up to 40,000 statements each month. "These are not bank deposit statements," said Preston Hays, first vice president at SunTrust, Atlanta. "These are trust accounting statements that can go anywhere from six to several hundred pages. If you can imagine having 150 boxes full of paper statements on the first business day of the month, the likelihood that very many of those are going to actually get into the mail that day is pretty slim." Read more

Legacy-to-Web Sans Data Migration WebTechniques | September 2001 If you work for a company that has relied heavily on its legacy information systems for countless years, you've probably expended an incalculable amount of resources tweaking or enhancing systems to meet your specific and shifting business needs. When talking to companies that specialize in legacy-to-Web integration, you might find that they're perhaps a little too eager to move your data to a more Web-friendly place. Obviously, many companies aren't so ready to jump on the Web bandwagon right away. Suddenly, they're faced with massive migration plans—not exactly a comforting thought for many companies that have invested considerable time and expense maintaining their legacy information systems. While many dot-commers shudder at the thought of mainframe systems supporting critical business functions, this is a surprisingly common scenario. Systemware hopes to effectively span the gap between legacy resources and users who need an easy way to access legacy data (without massive data migration). Read more

Dealers Try Online CRM Information Week | July 23, 2001 Mitsubishi Motor Sales of America Inc., which reported a 26.7% sales drop in June compared with the same month last year, is trying to help dealers improve customer service by getting them better information faster. The Cypress, California division of Mitsubishi Motors Corp. is slowly moving its 500 U.S. dealerships to a Web-based system from Systemware Inc. that lets car dealers access reports... Read more

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